Škoda Auto offers its university full-time students the opportunity to gain valuable experience as interns in the Czech Republic’s biggest company, in the IT department.
At Škoda the SAP Group Competence Center is operating SAP systems for the whole VW Group. One huge system is used by the group-wide After Sales department for managing the Volkswagen Group Genuine Parts. Around 45 employees in multiple teams working on the service delivery.
To ensure an excellent service delivery for such a huge project, an IT Service Management is essential. You would work together with our Service Delivery Managers and Change Managers of our Service Management Team.
JOB DESCRIPTION
Support Change Management:
Create changes in Service Management Tool
Communicate with stakeholders
Assist Change Manager
Aid Project Management
Create project offers
Collect project delivery evidence and ensure customer signatures
Prepare for steering committees, status reports, and meeting minutes
Support Service Management:
Check service delivery reports and KPIs
Create service reporting presentations
Collect and prepare data for reporting
Ensure Quality KPI compliance
Handle ad-hoc tasks
Internship Learning Opportunities:
Managing IT services in large SAP environments
IT project management in big corporates
Collaboration in international teams (Czech Republic and India)
Working with service customers
Place of internship: Prague
WE REQUIRE
Full-time university studies or studies at a Business College (economy, IT)
Knowledge of English - communication level (B2)
Knowledge of Czech - basic level (A1)
Knowledge of German (level B2) is appreciated
Availability to stay for a period of 6 months
Advanced skills in MS Office (Word, Excel, PowerPoint, Teams)
Knowledge about IT processes and / or ITIL
Knowledge in usage of ticketing tools (i. e. JIRA, Service Manager, ServiceNow)
Good communication and presentation skills
WE OFFER
Reward between CZK 170,- and CZK 200,-/hour (depending on the study phase)
Possibility to try working with a team of experienced professionals
Experience of working for the biggest company in the Czech Republic with a good reputation around the world
Range of practical benefits such as: catering allowance, accommodation in the ŠKODA AUTO dormitory (limited capacity), tours around the plant and ŠKODA AUTO Museum, reduction for purchase of SW and HW Microsoft, HP and IBM and more
Possibility of career growth within the Student Talent Pool
Flexible working time (as agreed upon with the supervisor of the trainee program/ diploma thesis
Possible further cooperation on diploma thesis (according to agreement with the internship program supervisor)